Shipping policy

SHIPPING & DELIVERY

All orders are processed within 1–3 business 
days. Once shipped, you'll receive a tracking 
link so you know exactly where your order is 
every step of the way.

ESTIMATED DELIVERY TIMES

🇺🇸 United States        7–10 days
🇬🇧 United Kingdom       5–9 days
🇫🇷🇩🇪🇪🇸🇮🇹 EU Core       4–8 days
🌍 Other EU Countries    7–12 days
🇦🇺 Australia            7–11 days
🇨🇦 Canada               8–13 days
🌐 Rest of World         9–15 days

FREE shipping on all orders over $70.
All other orders ship with Priority 
Tracked Shipping.

IMPORTANT

Delivery times are estimates and may vary 
due to customs processing or carrier delays. 
International orders may incur customs fees 
and taxes, which are the customer's 
responsibility.

Rootstep is not responsible for delays 
caused by incorrect shipping information 
provided at checkout.

Questions? Contact support@rootstep.com